FAQs

Where is DecisionAdvancer hosted? DecisionAdvancer is hosted through Microsoft Azure.

What is the contract length? A contract runs for 12 months, although it can be terminated with 30 day notice.

What is the difference between the Essential license, a Premium License and an Enterprise license? The Essential license is for corporate insights departments with one manager/leader and allows for unlimited staff and projects. Premium license is for teams with 2-3 managers/leaders (also allows for unlimited staff and projects); while the Enterprise license is for larger, multi-unit companies.

Does DecisionAdvancer provide training? DecisionAdvancer is an easy, intuitive software tool and includes built-in “how-to-guides” and examples, as well as a number of online instructional resources. There is a one hour onboarding call for new teams, which is enough time to get everyone up and running.

What browsers are compatible with DecisionAdvancer? DecisionAdvancer can be used with all browsers including Chrome, Firefox, Edge and Safari. However DecisionAdvancer is not compatible with Internet Explorer, as Explorer doesn’t support the styling methods used.

Do I need to download anything? No, DecisionAdvancer resides on a secure cloud server. You just need internet access.

How much time does it take to get started using DecisionAdvancer? You can begin using DecisionAdvancer as soon as you receive your login information! The platform is very intuitive and takes only minutes to “learn” most functions.

Who on my team can participate in DecisionAdvancer? Anyone inside your corporation whom you set up can access the platform. There are four primary roles that each person would be designated as:

  • Insights Team Leader
  • Insights Projects Leader
  • Administrator
  • Project Reviewer

How do I know that the content included in DecisionAdvancer will apply to my team and company needs? The content, including the Smart Brief categories, descriptions, definitions, and examples has been developed based on the best practices of successful Fortune 1,000 insights departments. Current users, across multiple industries, report that the content supports getting stakeholders and economic buyers aligned with the insights team to dramatically increase the success rate of insights projects.